Terms
General Terms and Conditions of Business Frau Jäger – Hauptstadtprodukte.
§ 1 General – Scope
- The following terms and conditions apply to all business activity between Frau Jäger – Hauptstadtprodukte and the customer. The version is valid that is applicable at the time the contract was concluded.
§ 2 Conclusion of the contract
- By placing an order the customer makes a legally binding offer to the contract. We will immediately confirm receipt of the customer`s order. Confirmation of receipt does not require us to accept the order. However, confirmation of receipt can be made together with declaration of acceptance.
- We are entitled to accept the contractual offer which is part of the order, for a period of three business days after receipt. We are entitled to reject the order after examining the creditworthiness of the customer if necessary. We are entitled to limit the size of orders if the order exceeds the usual quantity.
- The conclusion of the contract is based on our reserved right to delay delivery or make only partial deliveries in cases where our suppliers do not delivers in a proper or timely fashion. The customer will be informed immediately if orders are not available or only partially available. Any advanced payment will be promptly refunded.
- The wording of the contract is stored digitally by us and sent to the customer via e-mail after the contract is concluded along with the terms and conditions that take effect.
§ 3 Right to withdraw from contract and Return Merchandise
- The customer has the right to withdraw from the contract within a 2 week period following receipt of the goods. The customer can withdraw from the contract be returning the merchandise or sending a brief note. A detailed explanation is not required. Compliance with the deadline is determined by the post date of the correspondence. The withdrawal notice and/or the return of the merchandise must be sent to:
Frau Jäger Hauptstadtpordukte
Gunhild Jäger
Zillestraße 105 A
10585 Berlin (Germany)
info@fraujaeger.de
- The customer is obligated to return the goods by packaged mail if he should decide to withdraw from the contract. Return shipment of orders valued at € 40,- or less must be paid for by the customer unless the goods delivered are defective or not the same as ordered. Return shipment of theses orders within Germany, if made during the period allowed, are free of charge.
- The customer will be required to compensate for any loss of value resulting from improper use of the goods before they are returned. The customer is allowed to carefully examine the goods. If the merchandise can no longer sold as “new” the customer must compensate for any loss of value that can be attributed to using of the goods an a way the exceeds normal examination.
§ 4 Terms of Delivery, Delivery Times, and Charges
Our good are shipped through DHL. Orders are shipped out on every business day. International shipment are delivered within 2 – 14 business days, time is addicted from delivery partners.
Germany:
Germany:
Up to € 150,- order value shipping charges are € 4,90
Over € 100,- order value shipping charges are for free
International Europe (max. 30 kg per parcel):
Shipping charges: € 9,90
International Non-Europe:
Shipping charges on demand
USA (max. 20 kg per parcel):
Shipping charges: € 49,-
§ 5 Due-date, Payment, and Arrears
- The price of the offer is binding. The legal amount of VAT is included in the price.
- The applicable standard shipping charge for this order as outlined under § 4 “Delivery” is added to the price of the mail order purchase.
§ 6 Retaining Ownership
We reserve ownership rights to the property until the customer has paid the purchase price in full. For payment made via bank draft the goods do not become property of the customer until the purchase price is fully transferred and no debits are returned.
§ 7 Liability of Defects/Limitations on and Exemptions from Liability
- The customer may choose between improvement and replacement of defective goods delivered. We are entitled to refuse the method of subsequent improvement if the costs are disproportionate to the value of the goods and an alternate method does not adversely affect the customer.
- If subsequent improvement fails, the customer can choose between a reduction in the purchase price, cancel the contract, or demand compensation in some other form. If the customer chooses compensation instead of performance then the liability limitations apply as outlined in number 3 as that follow.
§ 8 Data Protection
- Frau Jäger Hauptstadtprodukte manages your personal data with the utmost level of confidelity. We adhere strictly to the legal provisions of the Federal data Protection Act and the Teleservice Data Protection Act when collecting, processing, and using personal data. As a general rule, it is possible to visit our website without leaving any personal data. In some cases, however, we will require personal data from you, namely:
- when you place an order
- when establishing contact with us
- when you subscribe to or cancel the newsletter
Frau Jäger Hauptstadtprodukte uses your personal data for mailing links our newsletter but only if you have given up your consent. Naturally, you have the right at any time to rescind our permission to use or process your personal data for marketing purposes by sending us a corresponding notice. This can be done by mailing a brief note to
Frau Jäger Hauptstadtpordukte
Gunhild Jäger
Zillestraße 105 A
10585 Berlin (Germany)
info@fraujaeger.de
§ 9 Final provisions, Applicable Law
- The law of the Federal Republic of Germany shall apply. This choice of law shall only apply to the extent the customer is not deprived of his standard legal rights that would otherwise protect him in his country of residence when not contracting for professional or commercial reasons.
- Should any individual provision of this contract with the customer, to include the general terms and conditions of business, or any part of any provision is or becomes void, illegal, or unenforceable, the validity of the remaining provisions hereof shall not be affected. In such cases, the invalid provisions that are closest to ensuring the economic success of those provision being replaced.